30 Year Warranty
The shaft of your Arcus bow is warranted against defects in materials and workmanship for 30 years after its manufacturing date. The tip plate, frog and button are warranted for 2 years after the initial purchase date. Because the hair, thumb leather, winding, screw and eyelet are subject to normal wear and tear they are excluded from any warranty.
All warranty claims are processed through the original seller of the bow. Failing this, through our distributor in your country, otherwise directly through us. In this case please get in touch with us for shipping instructions and detailed information about the circumstances of the product failure and damage.
The warranty is valid only under normal playing conditions. Should a bow get damaged under other circumstances, please get in touch with us for the replacement of the stick or other parts at a special rate, which we will offer at our own discretion.
Any and all warranties, written or implied, are void with any alterations to the bow, especially any attempt at changing the curve or camber of the stick. Any damage done to the shaft or frog during rehairs are also excluded from our warranty. Please contact the nearest official Arcus dealer, our distributors or us for repairs.